Join us and the lead editor of IRL, Mozilla's multi-award-winning podcast, for a behind-the-scenes look at the pod and to contribute your ideas for the next season, themed: "AI and ME." Mark your calendar and join our Community Call on Wednesday, Aug 7, 17:00–17:45 UTC. See you there!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

FireFox ESR updates

  • 4 个回答
  • 1 人有此问题
  • 14 次查看
  • 最后回复者为 Mike Kaply

more options

I've noticed this on a few workstations now that, after using FireFox ESR for period of time, it will pop up a new opportunity when the browser is first opened, offering an "Fresh" new update experience to the latest version of FireFox.

However in all cases so far when the user clicks to update, they have been updated to the rapid-release version of the program, and the "esr" portion is gone. Along with changed settings, etc. To answer what would seem obvious in every case: Automatic updating, and using a background service is already checked. The replaced browser was already on the latest release prior to the "update". How can this be changed?

Thank you.

I've noticed this on a few workstations now that, after using FireFox ESR for period of time, it will pop up a new opportunity when the browser is first opened, offering an "Fresh" new update experience to the latest version of FireFox. However in all cases so far when the user clicks to update, they have been updated to the rapid-release version of the program, and the "esr" portion is gone. Along with changed settings, etc. To answer what would seem obvious in every case: Automatic updating, and using a background service is already checked. The replaced browser was already on the latest release prior to the "update". How can this be changed? Thank you.

所有回复 (4)

more options

That's not good. Can you post a screenshot of that so I can investigate where it's coming from?

more options

I will put out a memo to have the users call me when they see next next notice (preferably before they hit the update button). I will forward then. It is the same notice on the bottom of a full screen FF launch, as if you had not used the FF browser in a long time (not sure how "long" is in this case). It states that you haven't used it in a while, then asks if you would like to update to a fresh new look. You are allowed to hit the X on the right side of the popup if you don't want to. I'll send when I get notified, or if I can reproduce somehow. Thank you. Eric

more options

Are those users on the ESR update channel if they check this on the "Help -> Troubleshooting Information" (about:support) page ?

more options

Were you able to catch this again?