Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

Printing shipping labels

  • 1 个回答
  • 1 人有此问题
  • 8 次查看
  • 最后回复者为 Jonathan Watt

more options

Recently I needed to print shipping labels direct through Firefox. The 1st time was trying to print prepaid postage labels from the Royal Mail website, the 2nd time was trying to print return labels through Ebay. Both times printing failed - I would get my printer screen up but I would not be able to print. If I used Chrome based browser then I could print normally. This makes me think that there may be a problem with my Firefox settings. Can anyone help please?

P.S. Currently using version 80.0.1 firefox which I believe is the latest version.

Recently I needed to print shipping labels direct through Firefox. The 1st time was trying to print prepaid postage labels from the Royal Mail website, the 2nd time was trying to print return labels through Ebay. Both times printing failed - I would get my printer screen up but I would not be able to print. If I used Chrome based browser then I could print normally. This makes me think that there may be a problem with my Firefox settings. Can anyone help please? P.S. Currently using version 80.0.1 firefox which I believe is the latest version.

所有回复 (1)

more options

This is most likely a bug in Firefox. I've created a bug report for this here: https://bugzilla.mozilla.org/show_bug.cgi?id=1666799

If you create an account on that site you can CC yourself. It would be very helpful if you could attach an old shipping label there to help the developers track down and fix the issue. If you're concerned about not making the label public you can tick "Make attachment and comment private".

P.S. Firefox 80 was the latest version when you asked this question. It's now 81, but it's unlikely the behavior has been fixed since v80.