Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

话题已存档。 如果需要帮助请提出新问题。

cannot get bank authentication when making a credit card transaction

  • 1 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 FredMcD

derek27
derek27
more options

when making a credit card transaction using Mozilla the vendor website passes me onto a webpage which my bank is responsible. for, at this point the transaction will freeze and will not take place. This has only happened in the last two weeks. Prior to this all transactions worked perfectly well.

To complete any online purchase that has a transaction / card authorisation step in the proceedure I now have to use an alternative web browser that works perfectly well so the issue is obviously one with Mozilla which is annnoying.


Please advise

when making a credit card transaction using Mozilla the vendor website passes me onto a webpage which my bank is responsible. for, at this point the transaction will freeze and will not take place. This has only happened in the last two weeks. Prior to this all transactions worked perfectly well. To complete any online purchase that has a transaction / card authorisation step in the proceedure I now have to use an alternative web browser that works perfectly well so the issue is obviously one with Mozilla which is annnoying. Please advise

所有回复 (1)

FredMcD
FredMcD
more options

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}