Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

Error on New York Times site after latest update

  • 5 个回答
  • 1 人有此问题
  • 7 次查看
  • 最后回复者为 FredMcD

more options

After updating to 70.0.1 I can no longer view many stories on the New York Times website. I can see the front page at NYTimes.com fine, but when I click on a story the story briefly appears then the page goes white (blank). Strangely, this doesn't happen on ALL stories, just most of them. I spoke with the NYT and they recommended using Chrome, which clearly I am not going to do.

After updating to 70.0.1 I can no longer view many stories on the New York Times website. I can see the front page at NYTimes.com fine, but when I click on a story the story briefly appears then the page goes white (blank). Strangely, this doesn't happen on ALL stories, just most of them. I spoke with the NYT and they recommended using Chrome, which clearly I am not going to do.
已附加屏幕截图

被采纳的解决方案

Did you block any elements on the NYT ? Sometimes when you block an element incorrectly you get no page content, because the block spilled over into the page content.

定位到答案原位置 👍 0

所有回复 (5)

more options

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop

more options

Ad blocker is on but the problem still appears if it's turned off.

more options

选择的解决方案

Did you block any elements on the NYT ? Sometimes when you block an element incorrectly you get no page content, because the block spilled over into the page content.

more options

Yesterday, without any changes on my end, the site began working again. I can only surmise this was on issue on the NYT's side. Thanks everyone for your kind assistance. SOLVED PROBLEM

由Shane于修改

more options

That's good to hear. Please flag your last post as Solved Problem as this can help others with similar problems.