Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

Most of "Thunderbird" 68.2.1 menu doesn't work! Especially quit.

  • 3 个回答
  • 1 人有此问题
  • 4 次查看
  • 最后回复者为 Wayne Mery

more options

On Mac OS 10.14.6, with Thunderbird 68.2.1, almost the entire list of items in the "Thunderbird" menu, do not work. "Quit Thunderbird" ignores my clicks. "About Thunderbird" does nothing. "Preferences"--nothing. "Services" does have a dropdown submenu, which works. The "Hide..."s don't work, nor "Show all". Anyone sharing these issues?

On Mac OS 10.14.6, with Thunderbird 68.2.1, almost the entire list of items in the "Thunderbird" menu, do not work. "Quit Thunderbird" ignores my clicks. "About Thunderbird" does nothing. "Preferences"--nothing. "Services" does have a dropdown submenu, which works. The "Hide..."s don't work, nor "Show all". Anyone sharing these issues?

由Wayne Mery于修改

所有回复 (3)

more options

What happens if you do 1) Help > restart with addons disabled 2) shutdown and start again normal

more options

I am able to checkmark the "Disable all add-ons" box, but the lit-up "Make changes and restart" button does not work. I had to choose "Continue in safe mode", and when the app came back up, I still could not quit from the menu.

more options

As a test, please create a new empty profile. Does it work in that new profile?

See https://support.mozilla.org/en-US/kb/using-multiple-profiles for instructions