Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

WidevineCdm crashing on every major streaming site

  • 1 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 cor-el

more options

Ever since about a week ago WidevineCdm has been crashing on Netflix/Amazon Video/Hulu and I'm not sure how to fix it. I've tried refreshing, trying in safemode, redownloading firefox, making a new profile, and turning on/off DRM but nothing has worked. I am able to stream on Microsoft Edge and have yet to try Chrome, but this does seem like a browser side issue. Is there a way to redownload widevinecdm, or do I have to wait it out for an update. This issue doesn't seem to be happening with my other friends so it might be an issue with a corrupt file, but I don't know how to solve this as I have already uninstalled and reinstalled Firefox.

I would love to stay with Firefox, but as of now it is very frustrating to not be able to access streaming websites.

Ever since about a week ago WidevineCdm has been crashing on Netflix/Amazon Video/Hulu and I'm not sure how to fix it. I've tried refreshing, trying in safemode, redownloading firefox, making a new profile, and turning on/off DRM but nothing has worked. I am able to stream on Microsoft Edge and have yet to try Chrome, but this does seem like a browser side issue. Is there a way to redownload widevinecdm, or do I have to wait it out for an update. This issue doesn't seem to be happening with my other friends so it might be an issue with a corrupt file, but I don't know how to solve this as I have already uninstalled and reinstalled Firefox. I would love to stay with Firefox, but as of now it is very frustrating to not be able to access streaming websites.

所有回复 (1)

more options

Widevine is installed in the gmp-widevinecdm folder in the Firefox profile folder.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.