Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

My firefox crashes when starting up.

  • 1 个回答
  • 1 人有此问题
  • 29 次查看
  • 最后回复者为 FredMcD

more options

Hi, I have a MacBook Pro running macOS 10.15 and when I go to open firefox I'm prompted with the crash splash screen. I've tried reinstalling firefox three times removing all firefox files from programs files but it still crashes. If anyone has any ideas I would greatly appreciate it. Thank you.

Hi, I have a MacBook Pro running macOS 10.15 and when I go to open firefox I'm prompted with the crash splash screen. I've tried reinstalling firefox three times removing all firefox files from programs files but it still crashes. If anyone has any ideas I would greatly appreciate it. Thank you.
已附加屏幕截图

所有回复 (1)

more options

Are you using Mac beta?

I suspect you have the same problem as https://support.mozilla.org/en-US/questions/1265998