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how do I disable encryption and encoding on Mozilla?

amanda.maes
amanda.maes
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I cannot send and receive any of my texts or emails for backup without them being coded. There's no key listed and I can't read them. It seems my phone is not encrypted so it is being done when they are transferred.

I cannot send and receive any of my texts or emails for backup without them being coded. There's no key listed and I can't read them. It seems my phone is not encrypted so it is being done when they are transferred.

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jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
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amanda.maes said

I cannot send and receive any of my texts or emails for backup without them being coded. There's no key listed and I can't read them. It seems my phone is not encrypted so it is being done when they are transferred.

Is this through a web page in Firefox, or through a different app??