Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

Why can't I sign into pocket?

  • 10 个回答
  • 1 人有此问题
  • 10 次查看
  • 最后回复者为 Paul

more options

It keeps coming up 'error 505' when I try to log onto pocket on the Firefox app using my Firefox account

It keeps coming up 'error 505' when I try to log onto pocket on the Firefox app using my Firefox account

被采纳的解决方案

Hi David

Would it be possible for you to take a screen shot of the error and attach it to a reply to this thread?

To take a screenshot from most Android devices, press and hold the lower volume button and the power button.

定位到答案原位置 👍 0

所有回复 (10)

more options

Hi

I have been in touch with our developers about this issue. So that they can look into this further, please can you explain the steps that you are going through that leads to this issue.

A screenshot of the error message would also help. Press the lower volume button and the power button at the same time to take a screenshot which you should see in your pictures app and be able to attach to a reply to this post.

more options

When i try to sign in using my Firefox account it just repeatedly says 'error 500'. I took a screenshot but couldn't paste it to this reply for some reason.

more options

When i try to sign in using the Firefox account it just repeatedly comes up with 'error 500'. I took a screenshot but couldn't paste it to this reply for some reason.

more options

Hi

Are you trying to sign into the Pocket app, or are you trying to sign into Pocket in Firefox for Android?

more options

I am trying to sign into Firefox for android.

more options

Would it be possible for you to take a screen shot of the error and attach it to a reply to this thread?

To take a screenshot from most Android devices, press and hold the lower volume button and the power button.

more options

I downloaded the pocket application and it allowed me to sign into it although the Firefox for android application still freezes & doesn't all me to sign in using either Firefox or Google or an email +password

more options

I downloaded the pocket application and it allowed me to sign into it although the Firefox for android application still freezes & doesn't all me to sign in using either Firefox or Google or an email +password

more options

I downloaded the pocket application and it allowed me to sign into it although the Firefox for android application still freezes & doesn't all me to sign in using either Firefox or Google or an email +password

more options

选择的解决方案

Hi David

Would it be possible for you to take a screen shot of the error and attach it to a reply to this thread?

To take a screenshot from most Android devices, press and hold the lower volume button and the power button.

由Paul于修改