Firefox Freezes(stops responding) when I attempt to open Etrade.com
The browser stops responding whenever I attempt to go to the website Etrade.com. I then have to end the Firefox process and restart the browser. This problem started occurring about a week ago. Prior to that I did not have a problem accessing the site.
I started Firefox in the safe mode and encountered the same problem. None of the other possible solutions I looked at in the support section seem to be relevant to this particular issue. This is the only website where I am experiencing this problem.
被采纳的解决方案
I had no problem with the link.
Many site issues can be caused by corrupt cookies or cache.
Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.
- How to clear the Firefox cache {web link}
If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.
A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?
While you are in safe mode;
Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.
How to disable Hardware Acceleration {web link}
定位到答案原位置 👍 0所有回复 (2)
Apparently, this website uses Adobe shockwave for some feature. I disabled shockwave. This resolved the issue, although I have found that I can't use shockwave at all on Firefox. I am not sure why that is an issue or what I can do to use it on a website where it is needed.
选择的解决方案
I had no problem with the link.
Many site issues can be caused by corrupt cookies or cache.
Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.
- How to clear the Firefox cache {web link}
If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.
A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?
While you are in safe mode;
Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.
How to disable Hardware Acceleration {web link}