搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

I had enabled firefox sync but when I logged into new device no data was synced into the new machine

  • 1 个回答
  • 1 人有此问题
  • 33 次查看
  • 最后回复者为 FredMcD

more options

I had enabled firefox sync in my old device synced all the data and then logged out from that device, Now I logged into new system and checked that the firefox sync is not showing any data at all.

Can anybody help me on this as why this happened and if there is any way to restore that sync data.

I had enabled firefox sync in my old device synced all the data and then logged out from that device, Now I logged into new system and checked that the firefox sync is not showing any data at all. Can anybody help me on this as why this happened and if there is any way to restore that sync data.

所有回复 (1)

more options

First, open the sync page of each device/profile and make sure everything is correct. username. password, what to sync . . . .

How many devices/profiles are on your sync?


We need to look at the sync logs. Type about:sync-log<enter> in the address bar of the not syncing unit.

Open the last file created and Copy its contents Now Paste it into this forum.

If the file is too large;

Open a text/word program and load the file. Left-click once. Now <Control> A to highlight everything, then <Control> C to copy it.

Next, have your web browser go to; https://pastebin.com/

Paste <Control> P the content of the file in the window. Note: On the bottom, fill out the boxes as best you can.

Now press Create A New Paste. The page will reload. Copy the new web address, and post it here.