Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

Most recent Thunderbird (60.6.1) plays sound on email arrival no matter what I do (Windows 10). Help!

  • 1 个回答
  • 1 人有此问题
  • 19 次查看
  • 最后回复者为 Matt

more options

The following is new behavior on Windows 10 -- I have been using thunderbird for a really long time: I cannot get thunderbird to stop making a sound on email arrival. This is annoying enough that I am now considering other email readers.

I think that this started with the most recent update, but not exactly sure (at first, I thought something else was making these annoying sounds, so didn't really pay attention to email).

I have tried turning off sounds *and* alerts in the general options (although I would prefer to keep the popup, removing sound is worth losing that feature). I have tried going into the system menu on Windows 10 to turn off "Desktop Mail Notification", "New Mail Notification", and (just for good measure), "New Fax Notification", and "New Test Message Notification".

After all this mess, now I *sometimes* get the delivery sound. Like when I test by sending a message to myself. It doesn't always seem to make the noise, since some emails come in the background without making the sound. Of course, it no longer pops up the alert window (which I was somewhat fond of).

I've tried killing and restarting Thunderbird.

Any thoughts? The only thing I haven't tried is rebooting my machine after changing the system options, which I will when I can spare the time.

Ack!

The following is new behavior on Windows 10 -- I have been using thunderbird for a really long time: I cannot get thunderbird to stop making a sound on email arrival. This is annoying enough that I am now considering other email readers. I think that this started with the most recent update, but not exactly sure (at first, I thought something else was making these annoying sounds, so didn't really pay attention to email). I have tried turning off sounds *and* alerts in the general options (although I would prefer to keep the popup, removing sound is worth losing that feature). I have tried going into the system menu on Windows 10 to turn off "Desktop Mail Notification", "New Mail Notification", and (just for good measure), "New Fax Notification", and "New Test Message Notification". After all this mess, now I *sometimes* get the delivery sound. Like when I test by sending a message to myself. It doesn't always seem to make the noise, since some emails come in the background without making the sound. Of course, it no longer pops up the alert window (which I was somewhat fond of). I've tried killing and restarting Thunderbird. Any thoughts? The only thing I haven't tried is rebooting my machine after changing the system options, which I will when I can spare the time. Ack!

所有回复 (1)

more options

The FIRST thing you should have done was reboot. Doing so now will probably fix whatever glitch windows is having, just as restarting my phone makes it ring again, despite it being not set to silent.