Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

Suddenly can't attach photos using windows 7, but used to be able to very easily.

  • 2 个回答
  • 1 人有此问题
  • 11 次查看
  • 最后回复者为 Matt

more options

For years I have been able to highlight photos in my photo files, click the email function at the top of the page, and I would be asked what size I wanted to send the photos. After selecting the size, an email box would pop up with photos all ready and attached just waiting for a message to be typed. Now, I highlight the photos, select the size, this all seems to work .. but no email box appears from Thunderbird. I have tried everything I can think of, and probably messed up other programmes in my bewildered attempts to resolve the situation. I need to send emails with quite a few photos, and on quite a regular basis for my work, and until recently, Thunderbird was fab (not go! Ha ha). What have I done to make this no longer work for me? PLEASE HELP!!

For years I have been able to highlight photos in my photo files, click the email function at the top of the page, and I would be asked what size I wanted to send the photos. After selecting the size, an email box would pop up with photos all ready and attached just waiting for a message to be typed. Now, I highlight the photos, select the size, this all seems to work .. but no email box appears from Thunderbird. I have tried everything I can think of, and probably messed up other programmes in my bewildered attempts to resolve the situation. I need to send emails with quite a few photos, and on quite a regular basis for my work, and until recently, Thunderbird was fab (not go! Ha ha). What have I done to make this no longer work for me? PLEASE HELP!!

被采纳的解决方案

UPDATE Having posted the above, I continued trawling around for more help in case I got no reply here, and discovered something in another part of the Mozilla help forum. Someone with the same problem as me, and somebody else had suggested just downloading Thunderbird again as if from scratch. This worked a treat and everything is now working again.

定位到答案原位置 👍 1

所有回复 (2)

more options

选择的解决方案

UPDATE Having posted the above, I continued trawling around for more help in case I got no reply here, and discovered something in another part of the Mozilla help forum. Someone with the same problem as me, and somebody else had suggested just downloading Thunderbird again as if from scratch. This worked a treat and everything is now working again.

more options

60.5.3 will be released in a couple of days to fix the issue permanently for those updating .