Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

A web page is slowing down your browser

  • 3 个回答
  • 1 人有此问题
  • 44 次查看
  • 最后回复者为 FredMcD

more options

Browser keeps crashing. Have attached list of crash reports... Submitted Crash Reports Report ID Date Submitted bp-ade3da73-82b7-4d97-8a5a-ce98e1170923 9/23/2017, 10:54 AM View bp-0c4a028e-9211-4d7a-bb93-201862170217 2/17/2017, 5:19 AM View bp-8f645760-fc46-4ade-81c8-61ff32150809 8/9/2015, 2:11 PM View

Browser keeps crashing. Have attached list of crash reports... Submitted Crash Reports Report ID Date Submitted bp-ade3da73-82b7-4d97-8a5a-ce98e1170923 9/23/2017, 10:54 AM View bp-0c4a028e-9211-4d7a-bb93-201862170217 2/17/2017, 5:19 AM View bp-8f645760-fc46-4ade-81c8-61ff32150809 8/9/2015, 2:11 PM View

所有回复 (3)

more options

All listed reports are; Crash Not Found

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.

aboutcrashesFx57

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support

more options

Submitted Crash Reports Report ID Date Submitted bp-719246c3-ec77-4253-adcd-f77d90190118 1/18/2019, 9:11 AM View bp-cb262e01-8723-4cae-a44d-7e5930190118 1/18/2019, 9:11 AM View bp-513d5b9f-6bd9-488c-95d3-d92ed0190118 1/18/2019, 9:11 AM View bp-f94a00cd-b3d3-4051-8cc2-5c5900190118 1/18/2019, 9:11 AM View bp-09720ea3-e35e-466d-a798-d35980190118 1/18/2019, 9:11 AM View bp-a64c4606-993b-423e-85ca-bf9e50190118 1/18/2019, 9:11 AM View bp-ca80e200-fdc0-4820-a76c-154330190118 1/18/2019, 9:11 AM View bp-da9452f8-e82a-4cd2-9510-1a01c0190118 1/18/2019, 9:11 AM View bp-3621a0d4-5aad-415a-ae32-53edd0190118 1/18/2019, 9:11 AM View bp-ab62c953-4b1b-484e-8aa9-a5cfa0190118 1/18/2019, 9:11 AM View bp-80048019-f8d1-40c3-b8d6-471370190118 1/18/2019, 9:11 AM View bp-d2f8b378-be44-4f6d-88ce-bca930190118 1/18/2019, 9:10 AM View bp-aa210661-b9e2-4c93-87e0-17ec60190118 1/18/2019, 9:10 AM View bp-2ce6ee1f-a09b-451e-b7e9-db97a0190118 1/18/2019, 9:10 AM View bp-1e7b4182-d2c6-4fc3-9e15-63aab0190118 1/18/2019, 9:10 AM View bp-a7b223ee-96fc-4ddf-8c2c-3f23c0190118 1/18/2019, 9:10 AM View bp-63ca7f3b-3786-4991-8880-b736e0190118 1/18/2019, 9:09 AM View bp-616c05d9-75d6-48b6-9b1b-488c70190118 1/18/2019, 9:09 AM View bp-90f88230-1014-4e3b-a4fc-f59460190118 1/18/2019, 9:09 AM View bp-3f168180-0e76-4da7-be29-d5fc10190118 1/18/2019, 9:09 AM View bp-c51d1858-705a-4c13-a91b-b21c60190118 1/18/2019, 9:09 AM View bp-aee5d599-ae74-4c1c-9dfa-db48e0190118 1/18/2019, 9:09 AM View bp-4d3fc57c-34e4-4bb1-9d39-2a2830190118 1/18/2019, 9:09 AM View bp-2e27739a-a9f4-4a06-b713-a23dd0190118 1/18/2019, 9:09 AM View bp-2248fbb4-8a6c-48f3-a1cd-727ad0190118 1/18/2019, 9:09 AM View bp-dac578ae-df75-4701-bcb6-2430e0190118 1/18/2019, 9:09 AM View bp-98f88b8d-edef-4f34-b756-96a810190118 1/18/2019, 9:09 AM View bp-be7c0c59-d582-4f25-a2fa-7ad720190118 1/18/2019, 9:08 AM View bp-d8ea5321-44c4-47d4-917f-327f10190118 1/18/2019, 9:08 AM View bp-eb05ac6c-1581-42b9-a0a6-70bd90190118 1/18/2019, 9:08 AM View bp-9e63b402-ac9f-49b7-971c-d86df0190118 1/18/2019, 9:08 AM View bp-bd63f6f5-d017-40e9-b84d-8fa2c0190118 1/18/2019, 9:08 AM View bp-ca9ae313-0932-4aa8-a798-f95500190118 1/18/2019, 9:08 AM View bp-b4f4b60a-f017-4232-b83c-e9fd10190118 1/18/2019, 9:08 AM View bp-39477762-40e1-4398-8e8d-c49b80190118 1/17/2019, 8:25 PM View bp-d1edda0c-2445-45b2-9f76-aa7f20190118 1/17/2019, 8:25 PM View bp-19970919-1b37-4d47-8e82-ae3120190118 1/17/2019, 8:25 PM View bp-96e7df79-d962-4019-a663-02a280190118 1/17/2019, 8:25 PM View bp-d3bcb404-75b4-4a3a-aea1-8b8480190118 1/17/2019, 8:25 PM View bp-e480d4e6-d3f5-4add-93e4-3e0140190118 1/17/2019, 8:25 PM View bp-89c6dd33-1267-4be9-b8ee-6a5040190118 1/17/2019, 8:25 PM View bp-ade3da73-82b7-4d97-8a5a-ce98e1170923 9/23/2017, 10:54 AM View bp-0c4a028e-9211-4d7a-bb93-201862170217 2/17/2017, 5:19 AM View bp-8f645760-fc46-4ade-81c8-61ff32150809 8/9/2015, 2:11 PM View

more options

All of the reports are too old to be of any help


bp-719246c3-ec77-4253-adcd-f77d90190118 Signature: hang | MsgWaitForMultipleObjects | F_1152915508

CrashTime Sun, 02 Jul 2017 12:34:42 GMT +++++++++++++++++++++++++++++++++++++ bp-cb262e01-8723-4cae-a44d-7e5930190118 Signature: hang | MsgWaitForMultipleObjectsEx | MsgWaitForMultipleObjects | npswf32_21_0_0_242.dll

CrashTime Thu, 02 Jun 2016 20:22:33 GMT ++++++++++++++++++++++++++++++++++++ bp-513d5b9f-6bd9-488c-95d3-d92ed0190118 Signature: hang | MsgWaitForMultipleObjects | nppdf32.dll | xul.dll | plugin-container.exe@0xe37a

CrashTime Thu, 05 Jan 2017 00:57:53 GMT +++++++++++++++++++++++++++++++++++ bp-f94a00cd-b3d3-4051-8cc2-5c5900190118 Signature: hang | NtUserTrackPopupMenuEx | TrackPopupMenu

CrashTime Fri, 09 Oct 2015 09:47:05 GMT ++++++++++++++++++++++++++++++++++++++ bp-09720ea3-e35e-466d-a798-d35980190118 Signature: IPCError-browser | ShutDownKill

CrashTime Sun, 02 Apr 2017 23:31:41 GMT