搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

Thunderbird

  • 2 个回答
  • 1 人有此问题
  • 13 次查看
  • 最后回复者为 grw

more options

Getting error from Hotmail.com Account:-

Login to server imap-mail.outlook.com with username geoff_r_wilson@hotmail.com failed.

Have pasted same new password into recreated account in Thunderbird as input to Firefox(works fine) but even after deleting the Hotmail email account and restarting the computer I still get the same error even allowing Thunderbird to auto create the account?

Getting error from Hotmail.com Account:- Login to server imap-mail.outlook.com with username geoff_r_wilson@hotmail.com failed. Have pasted same new password into recreated account in Thunderbird as input to Firefox(works fine) but even after deleting the Hotmail email account and restarting the computer I still get the same error even allowing Thunderbird to auto create the account?

所有回复 (2)

more options

Why delete the account. That just makes a god awful mess and usually leads to further support requirement trying to recover the mail that was deleted in the process.

Usually password problems after an update reflect problems with the internet security suite firewall or anti virus product.

Could you please do the following:

  1. Open the menu Fx57Menu > Help > Troubleshooting Information, then click Copy text to Clipboard.
  2. Go to https://pastebin.com and paste the info from your Troubleshooting Information page, then copy the resulting URL.
  3. Open a reply to this post, and paste the link to your troubleshooting information.
more options