Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

Opened Thunderbird today to find all my email accounts missing

  • 3 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 user01229325

more options

When I opened Thurnderbird today all my email accounts were missing. Please see image to see what I am seeing when I start the program.

I have had a look at my profile folder and all my email still seem to be in there. I have no idea how to link my profile folder back to the Thunderbird program.

Any help fixing this problem will be appreciated.

I am using Windows 10 with Thunderbird 52.9.1

Thanks

When I opened Thurnderbird today all my email accounts were missing. Please see image to see what I am seeing when I start the program. I have had a look at my profile folder and all my email still seem to be in there. I have no idea how to link my profile folder back to the Thunderbird program. Any help fixing this problem will be appreciated. I am using Windows 10 with Thunderbird 52.9.1 Thanks

所有回复 (3)

more options

Is your Folder Pane down the left side missing? Go to Options-Layout and turn the older Pane back on.

If that is not the issue post a screen shot of what your screen looks like.

由user01229325于修改

more options

Thanks for the reply. I will have a look at this when I get back to my laptop. As far as I remember there was nothing there. Its was as if I had just download Thunderbird and it was asking to add accounts.

more options

Thunderbird does have a history of losing track of your profile. This article describes it and how to fix. http://kb.mozillazine.org/Recovering_a_profile_that_suddenly_disappeared