Is Firefox only crashing with downloads? No other time?

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 crash reports, and copy them. Now go to the reply box and paste them in.

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support

Some of your crash reports weren’t sent to the Mozilla Servers.

FredMcD said

Is Firefox only crashing with downloads? No other time? In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them. The crash report is several pages of data. We need the report numbers to see the whole report. Using your mouse, mark the most recent 7 - 10 crash reports, and copy them. Now go to the reply box and paste them in.

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support Some of your crash reports weren’t sent to the Mozilla Servers.

Sorry, I forgot to tell, I have checked that before, and there's no crash report there. And yes, Firefox only crashes when downloading.

RyanSun said

FredMcD said

Is Firefox only crashing with downloads? No other time? In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them. The crash report is several pages of data. We need the report numbers to see the whole report. Using your mouse, mark the most recent 7 - 10 crash reports, and copy them. Now go to the reply box and paste them in.

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support Some of your crash reports weren’t sent to the Mozilla Servers.

Sorry, I forgot to tell, I have checked that before, and there's no crash report there. And yes, Firefox only crashes when downloading.

It's common situation. I didn't see a crash reports until long time ago.

P.S. Great, I have broken an interface. :D

PavelkoT said

RyanSun said

FredMcD said

Is Firefox only crashing with downloads? No other time? In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them. The crash report is several pages of data. We need the report numbers to see the whole report. Using your mouse, mark the most recent 7 - 10 crash reports, and copy them. Now go to the reply box and paste them in.

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support Some of your crash reports weren’t sent to the Mozilla Servers.

Sorry, I forgot to tell, I have checked that before, and there's no crash report there. And yes, Firefox only crashes when downloading.

It's common situation. I didn't see a crash reports until long time ago.

P.S. Great, I have broken an interface. :D

Everytime I download something, Firefox crashes. But other brownser works fine, I really need to know if it can be fixed.:P

RyanSun said

Any time I try to download something, Firefox crashes. I have tried the safe mode, and it cannot save from the crashes. Anything else I can do to fix it?

Is there this issue in Safe Mode? I think here is issue with some addon. Look for broken addon and disable that.

PavelkoT said

RyanSun said

Any time I try to download something, Firefox crashes. I have tried the safe mode, and it cannot save from the crashes. Anything else I can do to fix it?

Is there this issue in Safe Mode? I think here is issue with some addon. Look for broken addon and disable that.

Just like what I said, Safe mode cannot save me......

RyanSun said

PavelkoT said

RyanSun said

Any time I try to download something, Firefox crashes. I have tried the safe mode, and it cannot save from the crashes. Anything else I can do to fix it?

Is there this issue in Safe Mode? I think here is issue with some addon. Look for broken addon and disable that.

Just like what I said, Safe mode cannot save me......

Go to about:support , then open Profile Folder, find User.js and Prefers.js , yeah, close the browser and rename these files just to check (example user-1.js and prefers-1.js). Start the browser.

RyanSun said

I have tried the safe mode, and it cannot save from the crashes

What do you mean by this?

https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes). If the problem goes away, that tells us one thing. If it does not, that tells us something else.

This download manager works separately from the browser. The browser tells it what to download, and off it goes.

http://www.freedownloadmanager.org It is a powerful modern download accelerator and organizer for Windows and Mac.