搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

THUNDERBIRD NOT RESPONDING

  • 1 个回答
  • 1 人有此问题
  • 7 次查看
  • 最后回复者为 aloukard

more options

Windows 10 installation 64 bit 8 giga ram enough hard disk and processing power.

We using Thunderbird 2 years now. After the latest update on windows 10 (10/5/2018) Thunderbird is no longer operating, "no responding" on task manager.

We try everything, such as safe mode with networking and safe mode on the software, disable antivirus - firewall, reinstalling from the begging (delete profiles) but thunderbird keep not responding. The only thing working is disabling internet but again this is not a solution.

Before the problem occurs and the same day the update we try some modification on the language (display - keyboard) if this have something to do with the software.

Kindly give us some advice before proceeding and reset windows.

Windows 10 installation 64 bit 8 giga ram enough hard disk and processing power. We using Thunderbird 2 years now. After the latest update on windows 10 (10/5/2018) Thunderbird is no longer operating, "no responding" on task manager. We try everything, such as safe mode with networking and safe mode on the software, disable antivirus - firewall, reinstalling from the begging (delete profiles) but thunderbird keep not responding. The only thing working is disabling internet but again this is not a solution. Before the problem occurs and the same day the update we try some modification on the language (display - keyboard) if this have something to do with the software. Kindly give us some advice before proceeding and reset windows.

所有回复 (1)

more options

forgot to mention that outlook and web mail are both operating normally and the mail server is pop3.