Join us and the lead editor of IRL, Mozilla's multi-award-winning podcast, for a behind-the-scenes look at the pod and to contribute your ideas for the next season, themed: "AI and ME." Mark your calendar and join our Community Call on Wednesday, Aug 7, 17:00–17:45 UTC. See you there!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

FF opens with 2 windows. 1 with home page, the other invisible. Both present in menu bar/window

  • 3 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 FredMcD

more options

FF 59.0.2 on OS X El Capitan - it opens with no visible window. Going to the taskbar, under "Window" it shows the home page (opens when clicked on) and a phantom "Mozilla Firefox" page (clicking on it has no results). Other times FF opens with a tiny window in the bottom right of the screen, that can be dragged to full size. I erased the xulstore,json to no avail.

FF 59.0.2 on OS X El Capitan - it opens with no visible window. Going to the taskbar, under "Window" it shows the home page (opens when clicked on) and a phantom "Mozilla Firefox" page (clicking on it has no results). Other times FF opens with a tiny window in the bottom right of the screen, that can be dragged to full size. I erased the xulstore,json to no avail.

被采纳的解决方案

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


Type about:config<enter> in the address bar. If a warning screen comes up, press the I Accept the Risk button. At the top of the screen is a search bar. Type browser.startup.homepage

What is the value? Right-click and select Reset to restore its default value; about:home

定位到答案原位置 👍 0

所有回复 (3)

more options

There are several possibilities to this problem.

https://support.mozilla.org/en-US/kb/changes-toolbars-and-window-sizes-are-not-saved You may have corrupt xulstore.json or Localstore.rdf file.

Close Firefox. Open your file browser to this hidden location:

  • Mac: *~/Library/Application Support/Firefox/Profiles
  • Linux: *~/.mozilla/firefox/Profiles
  • Windows: %AppData%\Mozilla\Firefox\Profiles
  • *C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles
  • Windows XP: C:\Documents and Settings\<user>\Application Data
    \Mozilla\Firefox\Profiles\

Search for the above files. Then rename or delete them. Restart Firefox.

more options

Done that already, but tried again. Nothing has changed. Still small new window in bottom right and phantom window under "Window" menu. Thank you anyway — any other tip?

more options

选择的解决方案

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


Type about:config<enter> in the address bar. If a warning screen comes up, press the I Accept the Risk button. At the top of the screen is a search bar. Type browser.startup.homepage

What is the value? Right-click and select Reset to restore its default value; about:home