Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

i can not sign in to a web site with my password but it works on same computer with google chrome

  • 1 个回答
  • 2 人有此问题
  • 14 次查看
  • 最后回复者为 Shadow110

more options

https://interactive.gilbarco.com/ this is the website and it shows a green lock symbol before it.i can get to web site fine on my surface pro 3 but when i sign in it does not go to logged in screen. i changed password to verify i had it correct and when i did this time it said it was not correct. i downloaded firefox on 2 other computers and it works fine. also downloaded google chrome on my surface pro 3 and it works fine on it.

https://interactive.gilbarco.com/ this is the website and it shows a green lock symbol before it.i can get to web site fine on my surface pro 3 but when i sign in it does not go to logged in screen. i changed password to verify i had it correct and when i did this time it said it was not correct. i downloaded firefox on 2 other computers and it works fine. also downloaded google chrome on my surface pro 3 and it works fine on it.

所有回复 (1)

more options

uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86) Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :

Reinstall with Current Release Firefox 57.0.4 with a Full Version Installer

Please let us know if this solved your issue or if need further assistance.