Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

Can't find the place to view "return receipts" in Thunderbird

  • 4 个回答
  • 1 人有此问题
  • 8 次查看
  • 最后回复者为 GuyFawkes411

more options

I sent myself an email to a Hotmail account I own to experiment with the "return receipt" feature in Thunderbird. Hotmail/Outlook acknowledged I had requested a return receipt from myself and gave me the option to send one back. I clicked yes, but when I went back into Thunderbird and checked the message in my Sent folder that I had just sent to see if it contained a return receipt, I didn't see one. I'm not sure if I'm going about this the right way or not, because if Thunderbird has a way to request return receipts, then it should also have a way to view return receipts, but I don't know what that is.

I sent myself an email to a Hotmail account I own to experiment with the "return receipt" feature in Thunderbird. Hotmail/Outlook acknowledged I had requested a return receipt from myself and gave me the option to send one back. I clicked yes, but when I went back into Thunderbird and checked the message in my Sent folder that I had just sent to see if it contained a return receipt, I didn't see one. I'm not sure if I'm going about this the right way or not, because if Thunderbird has a way to request return receipts, then it should also have a way to view return receipts, but I don't know what that is.

所有回复 (4)

more options

Here are some screenshots I took:

more options

The first image shows you have created an email and used the read receipt. Created and sent using Thunderbird; the email address in the 'From' will be the one that should receive the confirmation of read receipt. This was 'From' a gmail email address sent TO a hotmail email address. The other images show the received email sent to the 'To' email address stating a read receipt is requested and has been sent after you clicked on the link. These images are viewed via outlook/hotmail webmail account.

The read receipt email would be sent to the original 'From' gmail email address which requested the read receipt. As this was a mail account in Thunderbird, this should get downloaded into the Thunderbird account that sent the original email.


re :checked the message in my Sent folder that I had just sent to see if it contained a return receipt, I didn't see one.

It would not be in the 'Sent' folder as this only contains emails you have sent - not received. It should appear in the 'Inbox'.

If it does not appear in the Thunderbird gmail Inbox, then check the gmail webmail account to see if it has arrived and been put in a different folder. If the gmail account in Thunderbird is a POP mail account, it can only access and download from gmail server Inbox, so if the read receipt email had been put into any other server folder (not Inbox) then it cannot be accessed nor downloaded into Thunderbird gmail Inbox.


Please read info at the following links regarding gmail and read receipts.

more options

Thanks Toad-Hall. I just checked my webmail Gmail and I didn't see any read receipt notifications in my inbox, so I guess I must not have received any in my Gmail at all. Also, according to the links you posted, standard Gmail accounts (i.e. so-and-so@gmail.com) don't appear to honor requests for or receipt of return receipts, the way that Gmail for work or school (i.e. using so-and-so@company.com or so-and-so@university.edu over Gmail) appears to.

由GuyFawkes411于修改

more options

Also, to clarify, when I checked my webmail Gmail, I also checked my "All Mail" folder in addition to my inbox, but I still didn't see anything. So I guess I didn't get anything.