Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

firefox 56 not compatible with online banking?

  • 2 个回答
  • 2 人有此问题
  • 11 次查看
  • 最后回复者为 cor-el

more options

I keep getting locked out of my online banking. Bank test shows Mozilla Firefox 56 not compatible with their security system.

I keep getting locked out of my online banking. Bank test shows Mozilla Firefox 56 not compatible with their security system.

所有回复 (2)

more options

....and me, tsb website is blank, also experian went blank. Oct 2017 here !!! is this for Mozilla to fix or TSB, experian and other banks maybe to fix ?

DBenz

more options

What specific problem do you have accessing this banking site?

Is this a problem with security (certificate) or something different?

Can you attach a screenshot?


You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the cache and remove the cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Clear the cache":

  • Options/Preferences -> Advanced -> Network -> Cached Web Content: "Clear Now""

"Remove the cookies" from websites that cause problems.

  • Options/Preferences -> Privacy -> "Use custom settings for history" -> Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window