搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Is the message "Firefox Protection Alert Some of the Norton protection features are not installed' from you?

  • 4 个回答
  • 7 人有此问题
  • 66 次查看
  • 最后回复者为 Shadow110

more options

Is this message from Foxfire? With all the hacking going on, I need to be sure. thank-you for your help. A message comes up when browser is open: 1- it shows the Norton icon with check mark 2- reads: Firefox Protection Alert Some of the Norton protection features are not installed on Firefox. Install Norton to protect your device and your identity when you surf with Firefox. 3- three clickable places: 'remind me later' 'don't ask me again' 'Install Now' 4- I do have Norton on my system/pc already.

Is this message from Foxfire? With all the hacking going on, I need to be sure. thank-you for your help. A message comes up when browser is open: 1- it shows the Norton icon with check mark 2- reads: Firefox Protection Alert Some of the Norton protection features are not installed on Firefox. Install Norton to protect your device and your identity when you surf with Firefox. 3- three clickable places: 'remind me later' 'don't ask me again' 'Install Now' 4- I do have Norton on my system/pc already.

被采纳的解决方案

I have Norton Security installed. Yes it is from Norton as you probably have not installed the Password Manager and/or the Norton Toolbar.

Just click the Do Not Remind Me Again option if not going to install the above. If want the above click the appropriate boxes.

Please let us know if this solved your issue or if need further assistance.

定位到答案原位置 👍 13

所有回复 (4)

more options

Can you check with Norton on whether those are normal messages for its software/add-on to be displaying?

Also, could you check the Add-ons page to see if these choices are listed in the usual place. Either:

  • Ctrl+Shift+a (Mac: Command+Shift+a)
  • "3-bar" menu button (or Tools menu) > Add-ons
  • type or paste about:addons in the address bar and press Enter/Return

In the left column of the Add-ons page, click Extensions. Then on the right side, look for your Norton extension(s) and try the Options button or More link to access the details/settings. Does this page let you choose features you want enabled/disabled?

more options

Taking a screenshot of that message might be helpful for getting help from Norton.

I have never seen that type of message in Firefox, but I don't use Norton - I use Comodo Antivirus 10, specifically because it doesn't 'force' install any silly Firefox add-ons that many time duplicate features that are built into Firefox. Add-ons that don't seem to get updated in a timely manner in many cases, which get disabled all too often due to lack of compatibility with a Firefox update. And it's not like Mozilla 'springs' updates on users without any notice. The update schedule is posted at least 6 months (or more) in advance.

more options

I found one query on Norton that was the same as mine. It was not answered directly so I looked up 'Norton Identity Protection Features on their site. If this is what the message box is about ( and I think it is) it is wanting to monitor and protect 'everything' but of course one would have to sign up for it and give information...... I do appreciate your answers and help. Thank-you.

more options

选择的解决方案

I have Norton Security installed. Yes it is from Norton as you probably have not installed the Password Manager and/or the Norton Toolbar.

Just click the Do Not Remind Me Again option if not going to install the above. If want the above click the appropriate boxes.

Please let us know if this solved your issue or if need further assistance.