Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

last two days I cannot open my email because after entering password, I'm told the site is not secure.

  • 2 个回答
  • 2 人有此问题
  • 5 次查看
  • 最后回复者为 cor-el

more options

How can I make a secure connection to open my email? After entering my email address and password I've been getting the message that "Your connection is not secure". So I've checked my email through Windows Live Mail, but I don't have all my addresses there, nor the group email lists.

How can I make a secure connection to open my email? After entering my email address and password I've been getting the message that "Your connection is not secure". So I've checked my email through Windows Live Mail, but I don't have all my addresses there, nor the group email lists.

所有回复 (2)

more options

There is security software like Avast, Kaspersky, BitDefender and ESET that intercept secure connections and send their own certificate.

https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can

https://support.mozilla.org/en-US/kb/firefox-and-other-browsers-cant-load-websites

https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message


Separate Issue; Your System Details shows;

Installed Plug-ins

Shockwave Flash 27.0 r0 Shockwave Flash 21.0 r0
Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer.

Flash: Grab the uninstaller from here:

http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html Uninstall Flash Player | Windows

http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html Uninstall Flash Player | Mac

Then reinstall the latest version.

Note: Windows users should download the active_x for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the active_x.

Flash Player Version 27.0.0.130

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only>

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only>


See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration

more options

Do you use a bookmark or are you starting with the main (home) page of this website?

If you use a bookmark then navigate to the web page starting with the main page or the sign in page in case there is a problem with this bookmark.

Always be cautious and avoid bookmarking a page that uses a special (numbered) top level domain.