Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

话题已存档。 如果需要帮助请提出新问题。

Why does firefox block my downloads, have to use IE instead

  • 1 个回答
  • 3 人有此问题
  • 6 次查看
  • 最后回复者为 cor-el

tommy6699
tommy6699
more options

I am trying to download Samsung Kies, Firefox does nothingjust sits their, but when I use IE the download works fine, also I cannot print off bank statements, comes up with the print option & then refuses to print, but in IE this works fine, why

I am trying to download Samsung Kies, Firefox does nothingjust sits their, but when I use IE the download works fine, also I cannot print off bank statements, comes up with the print option & then refuses to print, but in IE this works fine, why

所有回复 (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

It is possible that security software (anti-virus, firewall) is causing the problem. Try to disable security software temporarily to see whether that makes a difference.

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window