Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

Can't update. It says contact admin., but I'm admin?

  • 2 个回答
  • 5 人有此问题
  • 1 次查看
  • 最后回复者为 cor-el

more options

Every time I open firefox it says to update (and it tries automatically). Each time it tries it says "Unable to Update...."you do not have the permission required to install...Please contact system administrator...etc. BUT--in settings I AM the System Administrator???

Every time I open firefox it says to update (and it tries automatically). Each time it tries it says "Unable to Update...."you do not have the permission required to install...Please contact system administrator...etc. BUT--in settings I AM the System Administrator???

被采纳的解决方案

If there a problem with updating or with the permissions then best is to download the full version and trash the currently installed Firefox application to do a clean reinstall.

Download a new copy of the Firefox application and save the Disk Image file to the desktop

Your personal data like bookmarks is stored in the Firefox profile folder, so you won't lose personal data when you uninstall and reinstall or update Firefox, but make sure NOT to remove personal data when you uninstall Firefox as that will remove all Firefox profile folders and you lose your personal data.

定位到答案原位置 👍 1

所有回复 (2)

more options

If you have trouble with the upgrade, use this link; http://www.mozilla.org/en-US/firefox/all/

more options

选择的解决方案

If there a problem with updating or with the permissions then best is to download the full version and trash the currently installed Firefox application to do a clean reinstall.

Download a new copy of the Firefox application and save the Disk Image file to the desktop

Your personal data like bookmarks is stored in the Firefox profile folder, so you won't lose personal data when you uninstall and reinstall or update Firefox, but make sure NOT to remove personal data when you uninstall Firefox as that will remove all Firefox profile folders and you lose your personal data.