Join us and the lead editor of IRL, Mozilla's multi-award-winning podcast, for a behind-the-scenes look at the pod and to contribute your ideas for the next season, themed: "AI and ME." Mark your calendar and join our Community Call on Wednesday, Aug 7, 17:00–17:45 UTC. See you there!

Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

Sold one of my laptops; how do I 'unsink' it... clear all bookmarks and ties to my current and ongoing Sync account?

  • 1 个回答
  • 1 人有此问题
  • 7 次查看
  • 最后回复者为 the-edmeister

darkhorse890
darkhorse890
more options

We LOVE Firefox but have had a few problems with the Sync feature. Sold an older laptop and want to 'unsync' it from our collective account without affecting said account. When I 'disconnect' or 'unsync' it, I do not want to affect any of my collective bookmarks, sync settings, etc.

I accidentally discovered that what I do on one system affects all 4 of our systems without allowing for some system differences.

When I was trying to delete unrelated bookmarks on our children's computer, those folders and files were deleted from all our machines, which I did not want to do. I found no way to recover once the files were gone. We are proponents of natural health for example which holds no interest to the children, and when I deleted the 'Health' file, 2 years of research sources were lost!!!

I am not a computer nerd nor even close to being an accomplished user so we need some help. thank you in advance for your assistance.

Bren

We LOVE Firefox but have had a few problems with the Sync feature. Sold an older laptop and want to 'unsync' it from our collective account without affecting said account. When I 'disconnect' or 'unsync' it, I do not want to affect any of my collective bookmarks, sync settings, etc. I accidentally discovered that what I do on one system affects all 4 of our systems without allowing for some system differences. When I was trying to delete unrelated bookmarks on our children's computer, those folders and files were deleted from all our machines, which I did not want to do. I found no way to recover once the files were gone. We are proponents of natural health for example which holds no interest to the children, and when I deleted the 'Health' file, 2 years of research sources were lost!!! I am not a computer nerd nor even close to being an accomplished user so we need some help. thank you in advance for your assistance. Bren

所有回复 (1)

the-edmeister
the-edmeister
  • Moderator
more options

Disconnect from Sync thru Options > Sync = Disconnect That will disable your connection with the Sync server where Mozilla stores user data.

And then to get rid of your data on the "sold" laptop by creating a new Profile and then deleting the current Profile. https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

FYI https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data