Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

Why is my screen freezing?

  • 1 个回答
  • 1 人有此问题
  • 5 次查看
  • 最后回复者为 FredMcD

more options

My screen keeps freezing and distorting images and text - see attached.

This happens on multiple websites but always seems to occur when scrolling to the latter end of the page. It's almost like its a buffering issue but the broadband speed is good and this doesn't happen when using other web browsers.

I have tried completely uninstalling FireFox and reinstalling but it still hasn't fixed the issue.

Any ideas?

My screen keeps freezing and distorting images and text - see attached. This happens on multiple websites but always seems to occur when scrolling to the latter end of the page. It's almost like its a buffering issue but the broadband speed is good and this doesn't happen when using other web browsers. I have tried completely uninstalling FireFox and reinstalling but it still hasn't fixed the issue. Any ideas?
已附加屏幕截图

所有回复 (1)

more options

We are currently aware of this bug. Please see bug 1304360 for more information about the situation.

This issue can currently be solved by disabling hardware acceleration on Firefox.

The developers need your help to solve this issue. If possible, can you please enter about:support in the Firefox address bar. This page contains information about your system and Firefox. Please click the Copy Text To Clipboard button and paste the information into this thread. This will help the developers to discover the cause of the issue and create a potential patch.

Thanks in advance for your assistance with this bug. Sorry for any inconvenience.