Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

话题已存档。 如果需要帮助请提出新问题。

Unable to attach files to email using outlook webmail

  • 1 个回答
  • 2 人有此问题
  • 8 次查看
  • 最后回复者为 soundscope

soundscope
soundscope
more options

Hello,

I am unable to use the attachment paper clip--I have version 49.0.1 on Mac. When I click on the paper-clip icon the attachment dialog box is not visible--it appears almost to be hidden by the email message screen. The only way the problem goes away is if I "refresh" firefox. As soon as I quit firefox the problem returns. I have no issues with Safari on the Mac. I do have firefox version 48.0.1 on a PC and there are no attachment paper-clip issues. The PC and Mac both show that firefox is up-to-date. I have tried using safe mode on the mac--the problem still persists and safe mode did not help in any way. This issue started this morning.

Hello, I am unable to use the attachment paper clip--I have version 49.0.1 on Mac. When I click on the paper-clip icon the attachment dialog box is not visible--it appears almost to be hidden by the email message screen. The only way the problem goes away is if I "refresh" firefox. As soon as I quit firefox the problem returns. I have no issues with Safari on the Mac. I do have firefox version 48.0.1 on a PC and there are no attachment paper-clip issues. The PC and Mac both show that firefox is up-to-date. I have tried using safe mode on the mac--the problem still persists and safe mode did not help in any way. This issue started this morning.

所有回复 (1)

soundscope
soundscope 提问者
more options

I believe that I have solved this problem for myself.

Safe mode did nothing.

Turning "hardware acceleration" off did nothing

I was thankfully able to try different versions of Firefox on at least one other machine to know that it was not necessarily the fault of the outlook server/site.

I simply downloaded and installed the "Silverlight" extension from Microsoft and the problem is no longer.