Suddenly Thunderbird gets error in log and will not download email
When I start Thunderbird on my Macbook, it will not download my email from fastmail. This just started 2 days ago. Before that, all was fine. This is the latest entry in the error log. There are also a bunch of warnings on the log. I will add them if this error doesn't do the trick.
Timestamp: 8/22/16, 8:23:29 PM Error: An error occurred executing the cmd_getNewMessages command: [Exception... "Component returned failure code: 0x8055000a [nsIMsgIncomingServer.getNewMessages]" nsresult: "0x8055000a (<unknown>)" location: "JS frame :: chrome://messenger/content/mailWindowOverlay.js :: GetNewMsgs :: line 2723" data: no] Source File: chrome://global/content/globalOverlay.js Line: 103
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To diagnose problems with Thunderbird, try the following:
Restart Thunderbird with add-ons disabled (Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled". If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender. If still no joy.... Restart the operating system in 'safe mode with Networking'. This loads only the very basics needed to start your computer while enabling an Internet connection.
If it now works, then it is possible your anti-virus product may be blocking Thunderbird.
I use norton and it did not seem to know that an update was the same program. I had to close thunderbird, access Norton, set to block ok it and then reset to allow and ok it.
I tried all that. No change. Here are the notifications from the error console:
Timestamp: 8/23/16, 8:07:08 AM Warning: Use of Mutation Events is deprecated. Use MutationObserver instead. Source File: chrome://calendar/content/widgets/calendar-widgets.xml Line: 495
Timestamp: 8/22/16, 9:38:24 PM Error: TypeError: gFolderDisplay is null Source File: chrome://messenger/content/mailWindowOverlay.js Line: 104
Timestamp: 8/22/16, 9:38:24 PM Error: TypeError: gFolderDisplay is null Source File: chrome://messenger/content/mailWindowOverlay.js Line: 104
Timestamp: 8/22/16, 9:37:45 PM Warning: Unknown property 'grid-template-rows'. Declaration dropped. Source File: resource://gre-resources/ua.css Line: 182, Column: 20 Source Code:
grid-template-rows: inherit;
Timestamp: 8/22/16, 9:37:45 PM Warning: Unknown property 'grid-template-columns'. Declaration dropped. Source File: resource://gre-resources/ua.css Line: 181, Column: 23 Source Code:
grid-template-columns: inherit;
Timestamp: 8/22/16, 9:37:45 PM Warning: Unknown property 'grid-template-areas'. Declaration dropped. Source File: resource://gre-resources/ua.css Line: 180, Column: 21 Source Code:
grid-template-areas: inherit;
Timestamp: 8/22/16, 9:37:45 PM Warning: Unknown property 'grid-row-gap'. Declaration dropped. Source File: resource://gre-resources/ua.css Line: 179, Column: 14 Source Code:
grid-row-gap: inherit;
Could not read chrome manifest 'jar:file:///Applications/Thunderbird.app/Contents/Resources/extensions/%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D.xpi!/chrome.manifest'.
No chrome package registered for chrome://browser/locale/browser.properties
Could not read chrome manifest 'file:///Applications/Thunderbird.app/Contents/Resources/chrome.manifest'.
Do you have an anti virus program? They appear to crop up in my searches for that error message as the common cause on windows.
Hello,
I have already restarted TB in save mode and also diabled the virus program but without a good result..
Kind regards,
Richard Meijn
Hello,
I have already restarted TB in save mode and also diabled the virus program but without a good result..
Kind regards,
Richard Meijn