Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

When I login into facebook with the Firefox browzer I lose all my photos and videos

  • 1 个回答
  • 2 人有此问题
  • 1 次查看
  • 最后回复者为 the-edmeister

more options

When I use Google Chrome browser and login to facebook I can see all my photos and videos but I have been using Firefox as my default search engine. I would like to keep using Firefox but as you can see from the picture I uploaded what my issues are and its taking awhile for the photo to load, I haven't got all day

When I use Google Chrome browser and login to facebook I can see all my photos and videos but I have been using Firefox as my default search engine. I would like to keep using Firefox but as you can see from the picture I uploaded what my issues are and its taking awhile for the photo to load, I haven't got all day

所有回复 (1)

more options

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Click the menu button New Fx Menu, choose History, and then "Clear Recent History...".
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the "Clear Now" button.

Further information can be found in the Delete browsing, search and download history on Firefox article.

Did this fix your problems? Please report back to us!