Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

Why has Firefox disabled McAfee Siteadvisor when it still works on Windows Explorer and Google Chrome on my computer

  • 5 个回答
  • 11 人有此问题
  • 1 次查看
  • 最后回复者为 York1e

more options

I have been using McAfee Total Protection, including McAfee Site Advisor, for a number of years and during that time it had always worked OK alongside Firefox. I have updated my McAfee subscription this week and I am now receiving a message from Firefox saying it has disabled McAfee Site Advisor. I have been in contact with McAfee who have checked Site Advisor and say it is working OK and have told me to contact Firefox. Site Advisor is working OK on Windows Explorer and Google Chrome. Firefox is my preferred browser but as it has disabled Site Advisor I am now very wary of using it because of the security risk. Can anyone help?

I have been using McAfee Total Protection, including McAfee Site Advisor, for a number of years and during that time it had always worked OK alongside Firefox. I have updated my McAfee subscription this week and I am now receiving a message from Firefox saying it has disabled McAfee Site Advisor. I have been in contact with McAfee who have checked Site Advisor and say it is working OK and have told me to contact Firefox. Site Advisor is working OK on Windows Explorer and Google Chrome. Firefox is my preferred browser but as it has disabled Site Advisor I am now very wary of using it because of the security risk. Can anyone help?

被采纳的解决方案

Is yours still called SiteAdvisor?

Last year they updated it to McAfee WebAdvisor:

http://home.mcafee.com/root/landingpage.aspx?lpname=get-it-now

That add-on was signed as of December 2015 according to this support thread: Unsigned WebAdvisor won't be allowed in Firefox... | McAfee Communities.

It may be that the old SiteAdvisor isn't going to be submitted for signature at this point. Any reason not to switch to WebAdvisor?

定位到答案原位置 👍 1

所有回复 (5)

more options

Hi York1e,

Does Firefox tell you it disabled Site Advisor because the add-on is unsigned? What message do you get?

more options

Hi BelFox Yes, "McAfee Site Adviser could not be verifed for use in Firefox and has been disabled" McAfee checked and said everything was ok at their end and that I would need to contact Firefox to get the problem resolved

由York1e于修改

more options

选择的解决方案

Is yours still called SiteAdvisor?

Last year they updated it to McAfee WebAdvisor:

http://home.mcafee.com/root/landingpage.aspx?lpname=get-it-now

That add-on was signed as of December 2015 according to this support thread: Unsigned WebAdvisor won't be allowed in Firefox... | McAfee Communities.

It may be that the old SiteAdvisor isn't going to be submitted for signature at this point. Any reason not to switch to WebAdvisor?

more options

Hi York1e,

Try installing McAfee WebAdvisor (see link in jscher2000's post above).

See also Fire Fox will not let Site Advisor Work, is this a know issue?

Let us know if you need more help!

more options

Hi jscher 2000 & Belfox

Thanks for the info. I will look into installing Web Advisor and let you know how i go on.