Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

Maximum number of false attempts

  • 2 个回答
  • 2 人有此问题
  • 3 次查看
  • 最后回复者为 cor-el

more options

my account is on lockdown and I cannot either correct it or register a new account. I entered an old password by mistake and now even when I try to register a new one or reset my existing password I am still locked out.

Thank You in advance

my account is on lockdown and I cannot either correct it or register a new account. I entered an old password by mistake and now even when I try to register a new one or reset my existing password I am still locked out. Thank You in advance

所有回复 (2)

more options

hi Halfkenny, we are currently having some issues with firefox accounts - those should resolve themselves later on though, so please have a bit of patience at the moment and try to log-in again in a bit. thank you for your understanding!

more options

There have been problems over the past days with the Firefox account service used to sign on to Sync. Most these issues should be fixed now. See Mozilla — Cloud Services Status:

Firefox Accounts
Issues with FxA logins have been resolved.
Timestamp: Apr 4, 17:00 UTC

We are currently experiencing problems with FxA logins. Engineers are looking into the problem.
Timestamp: Apr 3, 22:43 UTC 

Can you access the account here?