搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

why can't I access my gmail account

  • 2 个回答
  • 31 人有此问题
  • 1 次查看
  • 最后回复者为 SWHannan

more options

I just bought a new laptop and downloaded Firefox and cannot access my Gmail account. Google tells me there is something wrong with my cookies settings. I have tried all the suggested troubleshooting options Google offered, and looked up a couple others online. I'm set to accept cookies, google is not blocked anywhere as far as I can tell, and Gmail works perfectly fine on Edge. I use Firefox on two other devices without any issue. I cannot figure out what it going on here. Any thoughts?

I just bought a new laptop and downloaded Firefox and cannot access my Gmail account. Google tells me there is something wrong with my cookies settings. I have tried all the suggested troubleshooting options Google offered, and looked up a couple others online. I'm set to accept cookies, google is not blocked anywhere as far as I can tell, and Gmail works perfectly fine on Edge. I use Firefox on two other devices without any issue. I cannot figure out what it going on here. Any thoughts?

所有回复 (2)

more options
more options

The error message just says "we've detected a problem with your cookie settings."

It doesn't say that cookies are blocked, and indeed, if I go into the settings they are not blocked.

I tried the 'clear history' option and that seems to have worked.