Join us and the lead editor of IRL, Mozilla's multi-award-winning podcast, for a behind-the-scenes look at the pod and to contribute your ideas for the next season, themed: "AI and ME." Mark your calendar and join our Community Call on Wednesday, Aug 7, 17:00–17:45 UTC. See you there!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

After windows 10 reset (keeping files) Thunderbird emails and contacts missing

  • 2 个回答
  • 2 人有此问题
  • 1 次查看
  • 最后回复者为 christ1

more options

Thinking that resetting Windows 10 would retain ALL my files, I was upset to find that many apps and all Thunderbird contacts and emails were missing. I had many years of emails filed appropriately and now they are gone. Is there any hope of restoring them? Firefox reinstalled with all my bookmarks intact, but that doesn't help the situation with Thunderbird. Help would be sincerely appreciated.

Thinking that resetting Windows 10 would retain ALL my files, I was upset to find that many apps and all Thunderbird contacts and emails were missing. I had many years of emails filed appropriately and now they are gone. Is there any hope of restoring them? Firefox reinstalled with all my bookmarks intact, but that doesn't help the situation with Thunderbird. Help would be sincerely appreciated.

所有回复 (2)

more options

I should add that I've gone to windows.old, but there is no Thunderbird app files there at all.

more options
I've gone to windows.old, but there is no Thunderbird app files there at all.

That would have been the place to look for the profile. If it's not there, then I don't know either.

Check this article for the default profile location. http://kb.mozillazine.org/Profile_folder_-_Thunderbird

What I really don't understand is why people don't bother to create a backup of important data prior to doing disruptive things.

For the next time ... http://kb.mozillazine.org/Thunderbird_:_FAQs_:_Backing_Up_and_Restoring