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firefox not updating

  • 3 个回答
  • 3 人有此问题
  • 8 次查看
  • 最后回复者为 lansimivalley

lansimivalley
lansimivalley
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I am trying to update Firefox and I get a message that the update failed. There were problems checking for, downloading, or installing this update. Firefox could not be updated because FAILED (Unknown reason).

I restarted my computer and tried again and still got the same message.

What do I do to get the latest update?

Thank you.

I am trying to update Firefox and I get a message that the update failed. There were problems checking for, downloading, or installing this update. Firefox could not be updated because FAILED (Unknown reason). I restarted my computer and tried again and still got the same message. What do I do to get the latest update? Thank you.

被采纳的解决方案

Hi lansimivalley.

The update might be blocked e.g. by your antivirus software. From my experience, the fastest way is to download latest Firefox from http://getfirefox.com/ and install over your current Firefox (when completely closed, of course).

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所有回复 (3)

Michal Stanke
Michal Stanke
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选择的解决方案

Hi lansimivalley.

The update might be blocked e.g. by your antivirus software. From my experience, the fastest way is to download latest Firefox from http://getfirefox.com/ and install over your current Firefox (when completely closed, of course).

lansimivalley
lansimivalley 提问者
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I'll try this and report back. Thank you.

lansimivalley
lansimivalley 提问者
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It worked. Thank you for your help. I appreciate it.