Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

Unintentionally, I now have an inbox within an Inbox

  • 3 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 Toad-Hall

more options

I recently noticed a random selection of folders were missing from my thunderbird(38.3.0) inbox. I asked our most knowledgeable staffer to help locate and restore the missing folders. The folders have been restored and are located within a separate inbox, so I am left with an inbox in an inbox. I have attached a screen shot showing my current configuration of inbox within an inbox. How do I combine all folders into one inbox?

I recently noticed a random selection of folders were missing from my thunderbird(38.3.0) inbox. I asked our most knowledgeable staffer to help locate and restore the missing folders. The folders have been restored and are located within a separate inbox, so I am left with an inbox in an inbox. I have attached a screen shot showing my current configuration of inbox within an inbox. How do I combine all folders into one inbox?

由Konacoffee于修改

所有回复 (3)

more options

screen shot?

Is the account IMAP or POP?

more options

POP Account. Screen shot attached.

more options

This is what occurred: When your most knowledgeable staffer restored you folders, they should have put them into the profile pop mail account folder overwriting whatever was in that folder. Instead they put them into the pop mail account 'Inbox.sbd' folder to create subfolders to the 'Inbox'. So they messed it up a bit:)

Make hidden files and fodlers visible: http://kb.mozillazine.org/Show_hidden_files_and_folders

In Thunderbird:

  • Help > Troubleshooting Information
  • click on 'Show folder'

a new window opens showing contents of your profile folder name.

  • Close Thunderbird now - this is important.
  • Click on 'Mail' Folder.
  • click on 'Pop mail account name' folder.

To make sure everything does go where it should be, please supply the following info and we can advise. Please post an image showing all the contents in the 'pop mail account name' folder. then click on 'Inbox.sbd' folder Please post an image showing everything in 'Inbox.sbd' folder.