Websites won't reconize my passwords or ID. Frustrated
I try to get into Verizon. It will not recognize my password or ID. Yet I can go into E or Chrome and I can get in just fine. Also, the same problem with Ancestry. It will not let me look at any documents. So darn frustrated. I have been with Firefox for a very long time and NOW there is problems. WHY? Please give me a fix as this ole granny is about to gain 10 more years with fretting. Thank you
被采纳的解决方案
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
- Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
- Do NOT click the Reset button on the Safe Mode start window
- https://support.mozilla.org/kb/Safe+Mode
- https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
There are other things that need attention.
Your System Details List shows multiple Flash plugins.
- Shockwave Flash 18.0 r0
- Shockwave Flash 19.0 r0
You can find the installation path of all plugins on the about:plugins page.
You can check the Flash player installation folder for multiple Flash player plugins and remove older version(s) of the plugin (NPSWF32) and possibly (re)install the latest Flash player.
- (32 bit Windows) C:\Windows\System32\Macromed\Flash\
- (64 bit Windows) C:\Windows\SysWOW64\Macromed\Flash\
所有回复 (2)
I can see that you are using Lastpaas manager for login. See this thread for common solution : https://lastpass.com/support.php?cmd=showfaq&id=7746
选择的解决方案
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
- Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
- Do NOT click the Reset button on the Safe Mode start window
- https://support.mozilla.org/kb/Safe+Mode
- https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
There are other things that need attention.
Your System Details List shows multiple Flash plugins.
- Shockwave Flash 18.0 r0
- Shockwave Flash 19.0 r0
You can find the installation path of all plugins on the about:plugins page.
You can check the Flash player installation folder for multiple Flash player plugins and remove older version(s) of the plugin (NPSWF32) and possibly (re)install the latest Flash player.
- (32 bit Windows) C:\Windows\System32\Macromed\Flash\
- (64 bit Windows) C:\Windows\SysWOW64\Macromed\Flash\