Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

话题已存档。 如果需要帮助请提出新问题。

can send but can't receive email

  • 1 个回答
  • 2 人有此问题
  • 10 次查看
  • 最后回复者为 christ1

cyoung
cyoung
more options

Have 2 comcast email accounts. 5 days ago both stopped receiving email through Thunderbird on my laptop. They're working on the comcast website. Magically one of the email accounts started receiving yesterday -no problem.

The other is still 'stuck' and NOT receiving email Through Thunderbird on my laptop; I can send email with no problem. Of course this is my primary email account. Comcast checked settings and could find no problems on their end. Gave me a number for their Security Assurance Center but so far can't get them to pick up my call. sigh Seems strange that one works and the other doesn't; essentially same settings for both.

Help appreciated.

Have 2 comcast email accounts. 5 days ago both stopped receiving email through Thunderbird on my laptop. They're working on the comcast website. Magically one of the email accounts started receiving yesterday -no problem. The other is still 'stuck' and NOT receiving email Through Thunderbird on my laptop; I can send email with no problem. Of course this is my primary email account. Comcast checked settings and could find no problems on their end. Gave me a number for their Security Assurance Center but so far can't get them to pick up my call. sigh Seems strange that one works and the other doesn't; essentially same settings for both. Help appreciated.

被采纳的解决方案

This would suggest the problem is at the Comcast end. You may want to check this article though. https://support.mozilla.org/en-US/kb/cannot-receive-messages

定位到答案原位置 👍 0

所有回复 (1)

christ1
christ1
  • Top 25 Contributor
more options

选择的解决方案

This would suggest the problem is at the Comcast end. You may want to check this article though. https://support.mozilla.org/en-US/kb/cannot-receive-messages