Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

How do I get all my bookmarks when firefox updated without my permission?

  • 2 个回答
  • 1 人有此问题
  • 6 次查看
  • 最后回复者为 cor-el

more options

I have about 100 bookmarks on Mozilla Firefox last night, when I woke up this morning and tried to go to one of my bookmarks I found Firefox was updated without asking my permission and all my bookmarks are gone. It took me along time to get all my important bookmarks, how do i get those back

I have about 100 bookmarks on Mozilla Firefox last night, when I woke up this morning and tried to go to one of my bookmarks I found Firefox was updated without asking my permission and all my bookmarks are gone. It took me along time to get all my important bookmarks, how do i get those back

所有回复 (2)

more options

Hi, easy things first. So try closing and restarting Firefox (3-bar menu > Exit Firefox, in bottom right corner). If that doesn't help, you can try this: Open bookmarks > Show All Bookmarks > Import and Backup > Restore, and see if you have a backup there.

If not, it gets a bit more complex, so please see -

If your question is resolved by this or another answer, please take a minute to let us know. Thank you.

more options

You can check for problems with the places.sqlite database file in the Firefox profile folder.

You can try to restore the bookmarks from a compressed .jsonlz4 backup in the bookmarkbackups folder.

  • Bookmarks > Show All Bookmarks > Import & Backup > Restore

It is possible that you did refresh (reset) Firefox and have created a new profile.

This could happen if Firefox reported that it was starting slowly.

When you reset/refresh Firefox then a new profile is created and some personal data (bookmarks, history, cookies, passwords, form data) is automatically imported. The current profile folder will be moved to an "Old Firefox Data" folder on the desktop. Installed extensions and other customizations (toolbars, prefs) that you have made are lost and need to be redone.

It is possible to recover data from the old profile, but be cautious not to copy corrupted files to avoid carrying over problems.