Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

"Can not find archive file"

  • 3 个回答
  • 1 人有此问题
  • 20 次查看
  • 最后回复者为 cor-el

more options

Running "Firefox Setup 37.0.exe" downloaded from https://www.mozilla.org/en-US/firefox/all/ and https://download.mozilla.org/?product=firefox-37.0-SSL&os=win&lang=en-US I get the message: "Can not find archive file". This suggests a problem with the file. Please advise.

Running "Firefox Setup 37.0.exe" downloaded from https://www.mozilla.org/en-US/firefox/all/ and https://download.mozilla.org/?product=firefox-37.0-SSL&os=win&lang=en-US I get the message: "Can not find archive file". This suggests a problem with the file. Please advise.

所有回复 (3)

more options

hi, does it make a difference when you right-click the installer and run it as administrator?

more options

philipp said

hi, does it make a difference when you right-click the installer and run it as administrator?

Nope.

more options

Try to clear the Windows %temp% folder.

Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) to see if that helps.