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Unable to open Mozilla Firefox Error- unknown software exception occurred in the application at location 0x7c812fd3
Whenever i click on Mozilla Firefox, this message appears and Firefox won't open. I tried to uninstall and then reinstall it but that didn't help. I still can't open Firefox. My Google Chrome and IE work fine.. Can you please tell me what's causing this problem and what i can do to fix this? Please help me out.
Whenever i click on Mozilla Firefox, this message appears and Firefox won't open. I tried to uninstall and then reinstall it but that didn't help. I still can't open Firefox. My Google Chrome and IE work fine.. Can you please tell me what's causing this problem and what i can do to fix this? Please help me out.
所有回复 (1)
Hello Helen Please try to start firefox into safemode by pressing the shift key while the application is launching & disable hardware acceleration in the firefox menu ≡ > options > advanced > general (that setting will take a restart of the browser to take effect).
check out if the crash happens in safe-mode