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Firefox wont open at all

  • 1 个回答
  • 2 人有此问题
  • 10 次查看
  • 最后回复者为 FredMcD

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Whenever I attempt to open Firefox, an error message comes up saying "Firefox has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."

I've rebooted my laptop a few times and uninstalled then reinstalled Firefox, but that hasn't helped.

Whenever I attempt to open Firefox, an error message comes up saying "Firefox has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." I've rebooted my laptop a few times and uninstalled then reinstalled Firefox, but that hasn't helped.

所有回复 (1)

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What is your computer system?

Have you tried to; Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?