Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

no audio

  • 3 个回答
  • 45 人有此问题
  • 1 次查看
  • 最后回复者为 gb_315

more options

Firefox 35.0.1; windows 7 Ultimate, 64-bit The only 'always activate' plug-ins are Acrobat and (either) Shockwave or Silverlight (not both).

FF web audio had been working. Now, video still works, but no sound - in particular, YouTube. However, audio does work fine if I open a FF 'private window' - same page, same FF; but there, it works. I had this same problem before, and it cleared after uninstalling/reinstalling Shockwave. This time, no luck with that. And, emphatically, I now see that Both Shockwave (16.0.0.305) and Silverlight plug-ins do the same thing. That seems to say that Shockwave is not the problem.

The Windows 'mixer' settings look fine.

Summary: - No audio from FF - ... except, if I open a 'private window'; Audio there works fine. - Same problem with either Shockwave or Silverlight plug-in - I have re-installed Shockwave, anyway.

Any suggestions would be appreciated.

Firefox 35.0.1; windows 7 Ultimate, 64-bit The only 'always activate' plug-ins are Acrobat and (either) Shockwave or Silverlight (not both). FF web audio had been working. Now, video still works, but no sound - in particular, YouTube. However, audio does work fine if I open a FF 'private window' - same page, same FF; but there, it works. I had this same problem before, and it cleared after uninstalling/reinstalling Shockwave. This time, no luck with that. And, emphatically, I now see that Both Shockwave (16.0.0.305) and Silverlight plug-ins do the same thing. That seems to say that Shockwave is not the problem. The Windows 'mixer' settings look fine. Summary: - No audio from FF - ... except, if I open a 'private window'; Audio there works fine. - Same problem with either Shockwave or Silverlight plug-in - I have re-installed Shockwave, anyway. Any suggestions would be appreciated.

被采纳的解决方案

What to do if Firefox won't play any sounds

Did you make sure that the sound isn't muted in the player or in the plugin-container process in the Windows Volume mixer?

Without meaning to be snippy, I think my post says that I'd tried these things ... to no avail.

That aside, the problem has spontaneously cleared, or at least gone into remission. Not from anything I did - a veritable miracle!

So, thanks.

定位到答案原位置 👍 1

所有回复 (3)

more options
more options

Did you make sure that the sound isn't muted in the player or in the plugin-container process in the Windows Volume mixer?

more options

选择的解决方案

What to do if Firefox won't play any sounds

Did you make sure that the sound isn't muted in the player or in the plugin-container process in the Windows Volume mixer?

Without meaning to be snippy, I think my post says that I'd tried these things ... to no avail.

That aside, the problem has spontaneously cleared, or at least gone into remission. Not from anything I did - a veritable miracle!

So, thanks.