Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

Firefox will not shut down and I have to use the force quit option on my MAC to get it back. What can I do?

  • 3 个回答
  • 3 人有此问题
  • 1 次查看
  • 最后回复者为 cor-el

more options

At almost every shutdown of Firefox it fails to completely shutdown and when I go to start it up again I must force quit to get it to completely shutdown.

The code says Firefox (not responding)

At almost every shutdown of Firefox it fails to completely shutdown and when I go to start it up again I must force quit to get it to completely shutdown. The code says Firefox (not responding)

所有回复 (3)

more options

Do you use the conventional "right-click on App Icon, Click quit"? Or do you open the menu, and click the power button?

Try the other way - see if you get the problem still.

more options

Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?


Separate Issue; Your System Details shows;

Installed Plug-ins

Garmin Communicator Plug-in Version 4.0.2.2 Garmin Communicator Plug-in Version 4.1.0.0

Having more than one version of a program may cause issues.

more options

You can check for issues caused by plugins and set all plugins to "Ask to Activate" on the "Firefox/Tools > Add-ons > Plugins" page (plugins are not affected by Firefox Safe Mode)