搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

when try to download firefox my android says "problem parsing this package"

  • 1 个回答
  • 9 人有此问题
  • 1 次查看
  • 最后回复者为 jayelbe

more options

I have an Allwinner Android Kitkat 4.4 tablet. When I try to download Firefox I get the message "There was a problem parsing this package" when I try to open the 'exe' file in the downloads folder. How can I fix this?

I have an Allwinner Android Kitkat 4.4 tablet. When I try to download Firefox I get the message "There was a problem parsing this package" when I try to open the 'exe' file in the downloads folder. How can I fix this?

被采纳的解决方案

Hi stockrags,

You might have downloaded the Windows version by accident. For every different platform (ie Windows/Mac/Linux) there's a slightly different way of installing Firefox. For Android you need to either install through an app store (like Google Play) or download an 'apk' file.

Do you have access to the Google Play store? If so, use this link to install Firefox: https://play.google.com/store/apps/details?id=org.mozilla.firefox

Otherwise, you can download the apk file from here: http://download.cdn.mozilla.net/pub/mozilla.org/mobile/releases/latest/android/

To install from an apk, you might need to adjust your tablet's security settings to allow installations from unknown sources. Let us know if you'd like help with that. :)

Best,


Josh

定位到答案原位置 👍 4

所有回复 (1)

more options

选择的解决方案

Hi stockrags,

You might have downloaded the Windows version by accident. For every different platform (ie Windows/Mac/Linux) there's a slightly different way of installing Firefox. For Android you need to either install through an app store (like Google Play) or download an 'apk' file.

Do you have access to the Google Play store? If so, use this link to install Firefox: https://play.google.com/store/apps/details?id=org.mozilla.firefox

Otherwise, you can download the apk file from here: http://download.cdn.mozilla.net/pub/mozilla.org/mobile/releases/latest/android/

To install from an apk, you might need to adjust your tablet's security settings to allow installations from unknown sources. Let us know if you'd like help with that. :)

Best,


Josh