Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

New Sync not working (/questions/1007210)

  • 3 个回答
  • 5 人有此问题
  • 13 次查看
  • 最后回复者为 guigs

more options

I did a fresh install of yosemite on my mac mini and on my macbook pro. I installed the latest firefox 33 and I did sign into sync, but nothing is syncing. I had quite a bit of bookmarks and tags saved in sync which was working great between my macbook pro and mac mini just yesterday. How do I get my data back? I thought it was all being stored on a mozilla server? I have the firefox recovery key from when I originally set this up...

I did a fresh install of yosemite on my mac mini and on my macbook pro. I installed the latest firefox 33 and I did sign into sync, but nothing is syncing. I had quite a bit of bookmarks and tags saved in sync which was working great between my macbook pro and mac mini just yesterday. How do I get my data back? I thought it was all being stored on a mozilla server? I have the firefox recovery key from when I originally set this up...

被采纳的解决方案

johnkelly3 potentially. The way to tell is if you visit accounts.firefox.com and see if you are asked to login. If so, then you are on the old sync account servers.

定位到答案原位置 👍 0

所有回复 (3)

more options

HI johnkelly3, Thank you for referring to the original question. I understand that there is an issue with syncing items in a profile that was part of a Yosemite update. The os update should not remove profile data. Back up and restore information in Firefox profiles

Firefox Sync is not meant to be a backup. However if you attach the previous account to the new install the two devices should merge. Before attempting this, please make a backup of the profile locally.

more options

I ended up going removing FF33 and installing FF24. I was able to sign back into synch and have all my data restored to my FF24. I then upgraded FF24 to FF33. I did this on both of my Mac's. Not sure which Synch I am using now, I guess the older one still?

more options

选择的解决方案

johnkelly3 potentially. The way to tell is if you visit accounts.firefox.com and see if you are asked to login. If so, then you are on the old sync account servers.