Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

Old bkmks intact=OK. New bkmks insert w/ always same wrong url?

  • 3 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 Royma

more options

10/4/2014 I am new, so please excuse any indiscretions. I am running FF 32.0.3 on MS 8.1 laptop. Installed Comcast supplied Norton. Old existing bkmarks work fine. When adding a new bkmark I use the blue star in upper right of screen. When bkmark icon is selected, dropdown menu looks good. In “recently bkmarkd” I select the new entry and see name is OK, but associated URL is always wrong indicating a different URL that I do frequent. If right click on the new entry to see “properties”, name and URL are correct. If I click on the bkmark icon in upper right and select the new entry from the dropdown menu, I am directed to the, always the same, wrong URL. I have deleted FF and reinstalled. I have tried “reset FF”, I have tried Chrome and I.E. both of which work OK saving bkmarks. Please note; Norton worked fine initially, but eventually abended and continues to abend when running full scan. Thanks for your consideration in this matter.

10/4/2014 I am new, so please excuse any indiscretions. I am running FF 32.0.3 on MS 8.1 laptop. Installed Comcast supplied Norton. Old existing bkmarks work fine. When adding a new bkmark I use the blue star in upper right of screen. When bkmark icon is selected, dropdown menu looks good. In “recently bkmarkd” I select the new entry and see name is OK, but associated URL is always wrong indicating a different URL that I do frequent. If right click on the new entry to see “properties”, name and URL are correct. If I click on the bkmark icon in upper right and select the new entry from the dropdown menu, I am directed to the, always the same, wrong URL. I have deleted FF and reinstalled. I have tried “reset FF”, I have tried Chrome and I.E. both of which work OK saving bkmarks. Please note; Norton worked fine initially, but eventually abended and continues to abend when running full scan. Thanks for your consideration in this matter.

被采纳的解决方案

Quote from [/questions/1023774]

10/4/2014 Thank you Cor-el for your rapid response to my original question. I do believe I downloaded the Places Maintenance add on. But I have no idea as to how to access that add on and run it, if that's what I should do. I did try to restore a backed up HTML bookmark file. This seems to have changed the "wrong" URL that I get to a different wrong URL. Thanks.

You can find the Options/Preferences of the Places Maintenance in "Firefox/Tools > Add-ons > Extensions" You can tick all the boxes (Preset: All) to do a full check to see if that helps. If you still have issues then you need to delete the places.sqlite file(s) including places.sqlite-shm and places.sqlite-wal if present.

You can use this button to go to the currently used Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)
定位到答案原位置 👍 0

所有回复 (3)

more options

You may have a corrupted places.sqlite database file.

You can check for problems with the places.sqlite database file in the Firefox profile folder.

more options

选择的解决方案

Quote from [/questions/1023774]

10/4/2014 Thank you Cor-el for your rapid response to my original question. I do believe I downloaded the Places Maintenance add on. But I have no idea as to how to access that add on and run it, if that's what I should do. I did try to restore a backed up HTML bookmark file. This seems to have changed the "wrong" URL that I get to a different wrong URL. Thanks.

You can find the Options/Preferences of the Places Maintenance in "Firefox/Tools > Add-ons > Extensions" You can tick all the boxes (Preset: All) to do a full check to see if that helps. If you still have issues then you need to delete the places.sqlite file(s) including places.sqlite-shm and places.sqlite-wal if present.

You can use this button to go to the currently used Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)
more options

Thank you Cor-el for your expertise in this matter. It worked like a charm. So far so good.