Join us and the lead editor of IRL, Mozilla's multi-award-winning podcast, for a behind-the-scenes look at the pod and to contribute your ideas for the next season, themed: "AI and ME." Mark your calendar and join our Community Call on Wednesday, Aug 7, 17:00–17:45 UTC. See you there!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

After closing firefox it hangs when attempting to start firefox again

  • 2 个回答
  • 2 人有此问题
  • 1 次查看
  • 最后回复者为 FredMcD

more options

Since update to Firefox 30 (now running Firefox 31) on two different PCs Firefox hangs on attempting to start the browser again. The firefox process closes when the browser closes, but appears to hang on restarting the browser. Manually closing the firefox process and then restarting Firefox allows the browser to start, but the restore session window appears every time this happens. This problem does not happen every time (just most of the time).

My Windows 8.1(b) PC exhibited this problem also on update to Firefox 30. but I removed a file in my profile (can't find the thread again that told me to do that) and the problem hasn't reoccurred on that PC again.

Since update to Firefox 30 (now running Firefox 31) on two different PCs Firefox hangs on attempting to start the browser again. The firefox process closes when the browser closes, but appears to hang on restarting the browser. Manually closing the firefox process and then restarting Firefox allows the browser to start, but the restore session window appears every time this happens. This problem does not happen every time (just most of the time). My Windows 8.1(b) PC exhibited this problem also on update to Firefox 30. but I removed a file in my profile (can't find the thread again that told me to do that) and the problem hasn't reoccurred on that PC again.

由Steve E于修改

所有回复 (2)

more options

Hi Steve E, Thank you for your question. I understand that Firefox hangs when you close it and try to reopen it and it happens most of the time.

It may be the antivirus or toolbar, please see if this happens when you restart Firefox without addons. (From the three bar menu you can click on the three bar menu and click the question mark and "Restart Firefox without add ons...")

If you use Norton 360 2.0, Firefox may not close properly, resulting in multiple firefox.exe processes and symptoms of a locked places.sqlite file (blank homepage, missing bookmarks and history, inactive back/forward toolbar buttons) when you next reopen Firefox. [41] Update Norton 360 to the latest version. As a workaround, disable "Phishing Protection" in Norton's settings [42] or follow these instructions to manually remove the Norton anti-phishing toolbar from Firefox. [43] Reference: http://kb.mozillazine.org/Firefox_hangs

Please also make sure this is not the case. For more general troubleshooting for Firefox hangs if the is not the issue please also see: Firefox hangs or is not responding - How to fix

more options