Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

Firefox crashes

  • 7 个回答
  • 3 人有此问题
  • 6 次查看
  • 最后回复者为 Saad Shamsaee

more options

my Firefox crashes in some heavy websites.when pages is loading finally crashes.

bp-949d4ad8-85a1-49a2-8336-7f7f02140818

my Firefox crashes in some heavy websites.when pages is loading finally crashes. bp-949d4ad8-85a1-49a2-8336-7f7f02140818

被采纳的解决方案

Finally i founded reason of problem. the below setting was disable. but when i enable it, the problem has fixed. Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

why it was disable? before mozilla learned me to disable for faster startup.

定位到答案原位置 👍 0

所有回复 (7)

more options

Ur fire Fox Version Plz ???

more options

31 final & 33 aurora up to date

more options

this problem start when i cleanup registry for all "Adobe" keys and values and data and then reinstall adobe product again.

more options

Hello, iSaad!


I looked at your crash report, and in the "Crash Reason" section, I got this repsonse, EXCEPTION_ACCESS_VIOLATION_READ. That means some plugins are not allowing you to read the site, and it crashed from requesting to many times. I will view your plugins, and see if there is an plugins that are blocking you from reading it.


Thanks,

Ryan Weaber.

more options

You can try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.

more options

it is disable.

more options

选择的解决方案

Finally i founded reason of problem. the below setting was disable. but when i enable it, the problem has fixed. Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

why it was disable? before mozilla learned me to disable for faster startup.